Frequently Asked Questions

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Table of Contents

A non-refundable booking of $150.00 towards your balance is due immediately in order to reserve your event date. This is applied toward your total payment. The remaining balance will be due no less than 2 weeks prior to the event date.

We have more than one booth and they all have different footprints. The more space you can allot for us the better. Open Air Booth Runway Setups require a 9 Ft high and 10 Ft Wide wall at minimum, and you want at least 4 feet of distance between that and the Photo Booth Stand. We also provide a 6 Ft table for props which can be situated nearby.

The service time is the duration that we will be open and operational to your guests. For example, if you book us from 2pm-6pm then that is what you receive. We usually spend 45-60 minutes setting up and 30 minutes breaking down. So in the above example, we would arrive at 1:00PM and depart around 6:30PM to allow us to operate from 2PM-6PM.

Any request for a date change must be made in writing at least thirty (30) days in advance of the original event date. Change is subject to availability and receipt of a new service contract.

During “idle hours” the service time you purchased is paused. Each rental includes a half hour of idle time, at no charge.

There are no additional fees for any event that is within a 25 mile drive from 37601. Traveling 26-50 miles will cost a nominal fee of $25. For venues located more than 50 miles away, please contact us.

We sure can! Just let us know and we can provide all kinds of great props for maximum fun!

Yes! Our booth is easy enough for you to run all by yourself. If you would prefer to have your own personal Photobooth Pal (booth attendant) just in case something goes wrong, we can do!

You can rent the booth for up to 8 hours, with a 2 hour minimum. For longer events, such as multiple day festivals, please contact us.

Cash, Check*, Credit/Debit, and PayPal are all accepted.

*All checks must clear 2 weeks prior to event.

Our definition of Unlimited prints is that if 4 people enter the booth, then we print a photo for each of the 4 people in the booth. Additional copies should be printed during time spent in the booth, slow times, or at the end of the event. All photos are made available within 24 Hours online as well.

We offer multiple options for memory books, guest books, or a digital memory book in the form of a custom Engraved iPad mini, with professional enhanced photos.

All packages include a custom photo strip design. Custom backdrops can also be designed and included for an additional fee.

Cancellations occurring less than thirty (30) days prior to the event shall forfeit all payments made.

We’re happy to discuss pricing. This is an investment into your event, and you’ve likely done the research to compare multiple companies and their product offerings and prices.

We offer exceptional customer service, and utilize the best equipment for a reason. Our prices reflect this as well. Feel free to contact us after reviewing the checklist if you’re still not convinced.

Or, if you’re ready for the Photobooth Pal Experience, check availability and book right here, in 60 seconds or less.

Sure, why not!

Just shoot us a message.

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Have a Question?

Customer Support

Email us at: ryan@photoboothpal.com

For urgent issues we respond immediately, for non-urgent issues we typically respond in a few hours at most.

Address

Photobooth Pal
615 St. Louis St, Johnson City, TN 37601
(423) 218-2115